Failed bill
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Failed bill
26-04-2019 3:27 PM
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Re: Failed bill
26-04-2019 3:48 PM
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Hey @Les872,
Sorry to hear you are affected by this issue and I apologise for the inconvenience caused.
I have checked over your account and I have removed the erroneous restrictions. If your services are not working as normal within the next 10 minutes, please reboot your router. You can find more info on rebooting your router here: https://www.plus.net/help/broadband/router-user-guides/.
Thanks.
Re: Failed bill
26-04-2019 5:13 PM
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@Les872 did you not see the plethora of posts on the same problem
Re: Failed bill
27-04-2019 2:12 PM
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Re: Failed bill
27-04-2019 7:46 PM
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Hey @LeanneG,
Thanks for getting in touch with us.
Sorry to hear you are experiencing early restrictions on your account, I have now removed these - your service should work as normal within the next 10 minutes. If the services are not up and running within that timescale please reboot your router. You can find more info on rebooting your router here: please reboot your router. You can find more info on rebooting your router here: https://www.plus.net/help/broadband/router-user-guides/.
Thanks.
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