ok so this has been going on for months now, how many Plusnet customers are actually being hit with this billing reminder email to find they have been auto restricted immediatley? i call plusnet as no plusnet pages will load, i cannot pay my bill then you get the email saying if you dont pay next few days you will be charged for late payment? When i get to customer services they tell you system had problems but is now fixed, they remove the temp restrictions and you get a day or so online before you get another email saying payment reminder you have X days to pay, and guess what restrictions applied again, Plusnet used to be a great service with excellent customer service, im so disappointed in how things are now, please fix the service or at very least have a link to pay in the reminder emails so we at least have the option to pay without sitting in waiting on the phone to get connected again
