Failed Bill / Bad Redirects / Connection Issues.
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Re: Failed Bill / Bad Redirects / Connection Issues.
22-02-2020 12:16 PM
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I've sorted that for you now. Although as discussed previously I've committed to removing the interruption for you as soon as possible once you've let us know it's applied and you can't bypass it, so it's best to send me a private message because this will ensure that I see it and it's dealt with urgently (I get all my PMs emailed to me, I don't always check my notifications bar)
Re: Failed Bill / Bad Redirects / Connection Issues.
06-03-2020 10:09 AM
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Re: Failed Bill / Bad Redirects / Connection Issues.
11-03-2020 1:10 PM
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Good afternoon and thank you for your inquiries!
Apologies for the late response times also.
@Lavodog1 - Having a look at your account there should be no further restrictions going forward following payment. Could you please clarify this going forward for me?
Kind regards,
Matthew
Re: Failed Bill / Bad Redirects / Connection Issues.
25-05-2020 4:07 AM
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Can you please remove the block on my broadband please.
Re: Failed Bill / Bad Redirects / Connection Issues.
25-05-2020 2:22 PM
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Hi @Macc2018, thanks for getting in touch
It looks like restrictions have since been lifted and the service has restored to normal.
Let us know if you need anything else.
Re: Failed Bill / Bad Redirects / Connection Issues.
13-06-2020 11:32 AM
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i have same issue restrictions please can you fix for me
Re: Failed Bill / Bad Redirects / Connection Issues.
16-06-2020 4:22 PM
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Can you take the block off my broadband please.
Re: Failed Bill / Bad Redirects / Connection Issues.
on 17-06-2020 5:50 AM - last edited on 17-06-2020 7:57 PM by Mav
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I called yesterday to get block taken off our broadband and was told within 2 hours and some 12 hours later its still there.
so looks like the guy i spoke with has not done it so again can you please take of the block please.
Re: Failed Bill / Bad Redirects / Connection Issues.
17-06-2020 9:04 AM
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hi macc2018 if you go to the forum pick up any body having the same problem as you that is getting help from the plusnet help team I am sure that the help team will pick this up for you hope this helps from boo1 thanks
Re: Failed Bill / Bad Redirects / Connection Issues.
17-09-2020 5:06 AM
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Hi PN
Can you please take off the block on my broadband please as it should not had gone on which it has.
Re: Failed Bill / Bad Redirects / Connection Issues.
03-10-2020 7:34 PM
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Re: Failed Bill / Bad Redirects / Connection Issues.
04-10-2020 8:38 AM
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Thanks for getting in touch @Lavodog1
I've removed the restrictions for you now
Let us know if there's anything else you'd need help with
Re: Failed Bill / Bad Redirects / Connection Issues.
05-10-2020 12:00 AM
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Hello there,
Finding it impossible to pay my bill as the plus.net site is blocked, as is plus.net/pay. Most of the internet works as normal but the one site I need is blocked!
Re: Failed Bill / Bad Redirects / Connection Issues.
05-10-2020 10:13 PM
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Still blocked from viewing plus.net and unable to pay.
Re: Failed Bill / Bad Redirects / Connection Issues.
on 06-10-2020 1:38 PM - last edited on 06-10-2020 1:46 PM by Strat
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New month same problem!!!!!
When are plus net going to fix this problem as its now the 10th month it has happened?
Moderator's note by Dick (Strat): All caps title/text edited as per Forum rules.
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- Re: Failed Bill / Bad Redirects / Connection Issue...