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Extra charges nearly 30 pounds?

phaethe2nd
Newbie
Posts: 6
Registered: ‎09-02-2020

Extra charges nearly 30 pounds?

Hi, I'm at the end of my 14 day grace period and due to corona virus was unable to pay in time, I am willing to set the bill straight but I will not pay the extra 15 to 20 pounds please investigate this and change my bill accordingly 

Thank you 

1 REPLY 1
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 1,967
Thanks: 342
Fixes: 111
Registered: ‎26-03-2018

Re: Extra charges nearly 30 pounds?

Hi @phaethe2nd,

 

I'm very sorry for the delay in getting back to you on here. Having checked your account, I can see that you have now discussed this with our customer service team and your account is fully up to date.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team