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Existing customer deal/offer

mactell
Grafter
Posts: 31
Thanks: 1
Fixes: 1
Registered: ‎24-07-2017

Existing customer deal/offer

Pretty sure I'm not out of my contract with PlusNet. Happy to stick with them as long as they can give us a good/better deal than last time as an existing customer? Anyone know if they do ?

2 REPLIES 2
Mav
Moderator
Moderator
Posts: 20,598
Thanks: 3,878
Fixes: 431
Registered: ‎06-04-2007

Re: Existing customer deal/offer

Moderator's note:

Thread moved from Fibre Broadband to My Account/Billing.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Existing customer deal/offer

Hi @mactell,

 

We're really happy to hear you like our service.

 

If you would like to renew we can always try our best to match the new customer deals but we cannot guarantee this as there are set offers that can be utilised and this changes all the time. Our customers can recontract up to 3 months early.

 

We would advise giving our Customer Options team a call on:

 

0800 013 2632

Hours:
Opening
Monday - Friday 8AM-8PM
Saturday - 9AM-7PM
Sunday - 9AM-6PM


Please let us know if there is anything else we can assist you with! Smiley

 

Thanks.