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Estimated time to account upgrade
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- Re: Estimated time to account upgrade
Estimated time to account upgrade
04-09-2012 11:16 PM
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I opted to upgrade my account to the quicker 80/20 fibre service. I realise I'll need to wait for the new router to take advantage of the speed, but can someone check my account and tell me when the larger bandwidth quota will take effect?
Thanks
Thanks
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Re: Estimated time to account upgrade
05-09-2012 9:31 AM
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I think it happens at the end of your billing month
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Re: Estimated time to account upgrade
05-09-2012 9:38 AM
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This may clarify: http://community.plus.net/forum/index.php/topic,106965.msg915119.html#msg915119
Quote If I switch to the new Extra Fibre product when will my account change take place?
We’ll place the order to increase your speeds immediately but this and your account change won't complete until your next billing date. If your billing date falls within 48 hours of your upgrade request then please be mindful that the order to increase your speed takes at least one working day to complete.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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Re: Estimated time to account upgrade
05-09-2012 1:32 PM
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Hi there,
Having checked your account the change of account type is due to go through on the 9th. Separate to that the faster speeds should take effect on the 7th and the router has been dispatched today so you should be on the faster product on Friday and the increased usage allowance will take effect on Sunday.
Adam
Having checked your account the change of account type is due to go through on the 9th. Separate to that the faster speeds should take effect on the 7th and the router has been dispatched today so you should be on the faster product on Friday and the increased usage allowance will take effect on Sunday.
Adam
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Re: Estimated time to account upgrade
05-09-2012 4:36 PM
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Ah super - thankyou all for your replies!
The router just arrived! w00t!!
The router just arrived! w00t!!
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Re: Estimated time to account upgrade
05-09-2012 4:49 PM
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