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Error while trying to renew contract

FIXED
znads
Newbie
Posts: 2
Thanks: 1
Registered: ‎08-05-2022

Error while trying to renew contract

Hi,

 

I am getting this error 'You cannot make any changes to your account while there is a phone order in progress.' whilst trying to renew my contract. If someone could look into that for me I'd be grateful.

 

Thanks

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,539
Thanks: 10,211
Fixes: 1,596
Registered: ‎21-04-2017

Re: Error while trying to renew contract

Fix

Hi there,

I've sorted that error out for you now so you should be able to renew your contract online.

Let me know if you have any further issues though and I'll be happy to help. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
znads
Newbie
Posts: 2
Thanks: 1
Registered: ‎08-05-2022

Re: Error while trying to renew contract

All sorted, thank you very much for your help.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,539
Thanks: 10,211
Fixes: 1,596
Registered: ‎21-04-2017

Re: Error while trying to renew contract

Glad to see that!

No worries at all.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet