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Error while paying bill

HighToweruk
Newbie
Posts: 1
Registered: 16-07-2016

Error while paying bill

Hello Plusnet

I tried to pay my bill yesterday afternoon while doing so on the Visa Validation page it timed out. I checked my bank to see the payment has been taken.

I have not gotten a payment email so my account is still offline.

Here is the prove it has gone out of my bank

Thank You
Kev

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 169
Thanks: 55
Fixes: 6
Registered: 07-12-2017

Re: Error while paying bill

Hi @HighToweruk welcome to the community forums.

 

The account looks to be active, did you manage to get this sorted?

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team