Error when trying to upgrade

[#1]

I'm considering upgrading my account from 'value' to 'extra'. When I attempt to do this via the 'upgrade' option on the portal I receive this error message.

[#2]

I've just tried the upgrade from this side and it went through fine. So you should be upgraded to extra on the next billing date. Sorry for the extra (no pun intended) hassle.

[#3]

Thanks Adam. Just tried  and indeed it is now working  -  I added a second credit card earlier on ... maybe that did the trick. 

[#4]

No probs MK2,

Quote

I added a second credit card earlier on ... maybe that did the trick

I can't see why it would but glad that's sorted either way