Error when looking at "Offers and Upgrades

[#1]

My contract expires in a few days, I went to look at "Offers and Upgrades" and got the following error message

Sorry, something went wrong

We were unable start your order, this appears to be caused by the products in RBM not matching the active products on the account please confirm this and raise accordingly if this is the case.

[#2]

Give PN a call - something appears to be wrong on their system.

[#3 · Accepted solution]

Problem has been fixed.

[#4]

It's not fixed here and hasn't been working for weeks. I'll be off to another provider if Plusnet are so incompetent.

[#5]

@douglasphillips A swift phone call will solve it.