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Error on my account

charliem24
Browser
Posts: 2
Registered: ‎04-11-2020

Error on my account

Hi I've been trying to add features to my home phone package every time I do I get "An error has occurred you can't change your products for the moment you have an order which is currently being processed" trying again later I get the same message.

1 REPLY 1
tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: Error on my account

Hello @charliem24 Smiley I have fixed it for you! Clear your cache and cookies on your browser and try again please. 

 Noor
 Plusnet Help Team