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Error on Account Status which has been there for months

davgap
Hooked
Posts: 8
Thanks: 1
Registered: ‎17-04-2020

Error on Account Status which has been there for months

Every time I've logged into the plusnet account site I've been unable to make changes because of this error:

An error has occurred

You cannot make any changes to your account while there is a phone order in progress.

 

It's been like this for months. Any ideas what the issue might be?

 

Thanks

1 REPLY 1
Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Error on Account Status which has been there for months

@davgap 

It's a well known issue unfortunately.

Hopefully a staff member will pop in and fix it.

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