End of contract

[#1]

Good Afternoon,

My broadband package is coming to an end on 21st October. Can you let me know what the price per month if I renew? I am shopping around and have found a deal for £17.95 a month and want to know if there is any way you could match this?

Please can you bear in mind the issues I had when I first joined plusnet and the more recent billing issues I experienced as I am hoping for a competitive renewal price.

My account is under Miss K Barlow

It’s best to email me, which I really wish was an option to contact Plusnet.

Kind regards

Karen

[#2]

Hi there @kazaroouk

I'm afraid we can't provide offers via our community forums due to the frequent changing nature of what deals are available.

You'd need to give our customer options team a call to discuss a contract renewal.

They are contactable directly on 0800 013 2632 and they are open between the following hours:

Monday - Friday: 08:00 - 20:00
Saturday: 09:00 - 19:00
Sunday: 09:00 - 18:00

I hope this helps.