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End of contract date

KevH
Rising Star
Posts: 104
Thanks: 22
Registered: ‎30-07-2007

End of contract date

Despite much searching, I've been unable to find out my end of contract date. Is anybody able to point me in the right direction which avoids me phoning? Account Summary shows the last transaction on 2 Jan 2018 which clearly isn't right as I am still in a 24m contract...

1 REPLY 1
jgb
Champion
Posts: 819
Thanks: 526
Fixes: 22
Registered: ‎01-08-2007

Re: End of contract date

@KevH 

There is aknown issue on the Members Centre Dashboard regarding the contract dates etc. shown there. It is due to be fixed at the next "update" of the page so I have been told by Plusnet.

As for your own contract end date, with luck a Plusnet staffer will see your post here and be able to advise you. Otherwise have alook in the member centre> manage account>account summary. The latest contract you entered into should be there with its start date.