End of contract date?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: End of contract date?
End of contract date?
30-07-2015 4:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can someone tell me how to find it - or can one of the CRT confirm when it is please? Received my email about the price increases and want to weigh up my options but have paid for LRS.
Re: End of contract date?
30-07-2015 4:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: End of contract date?
30-07-2015 4:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I paid the LRS on 26th October - found the email. However phone and BB didn't start as you say until 10th November - is my line rental paid up to the 9th November then?
Re: End of contract date?
30-07-2015 5:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: End of contract date?
30-07-2015 5:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: End of contract date?
26-10-2015 10:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Contract, as advised earlier, is due to end on 9th November. My bill is paid up to and including 9th November. Why then does My Account show a cancellation charge for £4 for BB?
Re: End of contract date?
26-10-2015 10:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: End of contract date?
26-10-2015 10:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If I leave on the 10th does no cancellation charge apply but I may have to pay for one day's service?
Re: End of contract date?
26-10-2015 10:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: End of contract date?
26-10-2015 11:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
However it's that charge or rebate that I would like confirmed so I can choose the best time to leave.
Basically if my contract ends on 9th November and I am already fully paid up till that date ( thus fulfilling my contract ), why would a cancellation charge apply if I actually left on the 9th November?
Re: End of contract date?
26-10-2015 12:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: End of contract date?
26-10-2015 12:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So are you saying that if my services transferred over to a new provider on the 9th November, that I would still be charged a £4 cancellation fee even though I had paid for my full year of contract?
I wouldn't be looking for a rebate for the 9th but equally I wouldn't expect to have to pay another £4 if I left on the day my contract ended.
Re: End of contract date?
07-11-2015 6:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: End of contract date?
07-11-2015 7:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: End of contract date?