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End Of Contract

ssorevets
Newbie
Posts: 2
Thanks: 1
Registered: 11-05-2017

End Of Contract

There does not appear to be any option to view when a Plusnet contract ends. How can I find out when mine ends, which I believe is imminent, and how much it is going to cost to roll my existing contract forward, and what options I have for the length of the new contract.

4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 8,876
Thanks: 2,796
Fixes: 440
Registered: 21-04-2017

Re: End Of Contract

Hi there,

 

I've raised this ticket which should answer your questions.

 

Let me know if you have any questions,

 

Anoush.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Gel
Seasoned Pro
Posts: 1,584
Thanks: 163
Fixes: 14
Registered: 02-08-2007

Re: End Of Contract

When contract commences you'll receive e mail from PN confirming start date & length

of contract; keep a copy of this and you'll always have to hand. It'd be better if PN had it

posted in your account details.

ssorevets
Newbie
Posts: 2
Thanks: 1
Registered: 11-05-2017

Re: End Of Contract

Manfor the reply thanks Anoush. I notice that I am not the only person to have asked this question. Would it be possible for Plusnet to include contract end date as part of the My Account details?

 

Regards,

 

Steve

Plusnet Help Team
Plusnet Help Team
Posts: 8,876
Thanks: 2,796
Fixes: 440
Registered: 21-04-2017

Re: End Of Contract

Thanks for getting back to us Steve.

 

No problems, I'll pass on internal feedback regarding that to see if it's something we can do.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team