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Email says £18.38 but invoice says £15.74????

FIXED
longedge
Aspiring Pro
Posts: 366
Thanks: 51
Fixes: 3
Registered: ‎27-01-2008

Email says £18.38 but invoice says £15.74????

Just had my email notice of next payment which says:- "We'll soon be taking a payment of £18.38 for your service."

The corresponding invoice no, 00000282376-026 dated 02/06/20 says:- "Outstanding balance £15.74"

What's gone wrong?

1 REPLY 1
longedge
Aspiring Pro
Posts: 366
Thanks: 51
Fixes: 3
Registered: ‎27-01-2008

Re: Email says £18.38 but invoice says £15.74????

Fix

What's gone wrong is that I managed to click on the sort by date column in Outlook. The first and last items in my mailbox are both from PlusNet re forthcoming payment but the one I was looking at was dated over 2 years ago 🤣 - MEA CULPA!!