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Email from Plusnet

FIXED
cgasltd
Hooked
Posts: 6
Thanks: 1
Registered: ‎03-11-2018

Email from Plusnet

I've have received the following email from Plusnet & am just checking that it is genuine before I ring the telephone number (0800 587 1959). I have googled it without success and have tried Chat without success...........................

I may be a bit paranoid but you never know!  Thanks in advance

We love having you in the Plusnet family. You've been with us a while now, so we'd like to offer you another money saving fixed price contract to help keep things that way. Just give us a call on 0800 587 1959. 

Notice the f-word there? Yep, that's a fixed price contract, so if you sign up to a new deal the price for your broadband and line rental isn't budging throughout the whole contract. After that, we'll be in touch to offer an account review so we can help you find another deal that's just your cup of tea. 

If you've changed your contract in the last few days please ignore this email.

Best wishes,
 
 
  The Plusnet Team

 

5 REPLIES 5
Gel
All Star
Posts: 2,058
Thanks: 240
Fixes: 25
Registered: ‎02-08-2007

Re: Email from Plusnet

cgasltd
Hooked
Posts: 6
Thanks: 1
Registered: ‎03-11-2018

Re: Email from Plusnet

Thanks but when I said,  'I have tried Chat without success' I mean the Chat operative could not confirm my question in respect of whether or not the email & telephone number I received was genuine or not.

198kHz
Hero
Posts: 4,999
Thanks: 1,811
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Registered: ‎30-07-2008

Re: Email from Plusnet

Fix

Any promotional emails I've received from Plusnet include my username and first name.

The older I get, the earlier it gets late.

ADSL2+   Billion 7800N
cgasltd
Hooked
Posts: 6
Thanks: 1
Registered: ‎03-11-2018

Re: Email from Plusnet

Ha Ha, I didn't think of that!  I guess it's genuine then.  Many thanks

198kHz
Hero
Posts: 4,999
Thanks: 1,811
Fixes: 31
Registered: ‎30-07-2008

Re: Email from Plusnet

Aye, the lack of those details would certainly confirm that it was a scam, and the inclusion would provide 95% certainty that it wasn't.

Anyway, in this case it's a phone number rather than a hyperlink, and you can't get a virus from a phone call - yet!  

The older I get, the earlier it gets late.

ADSL2+   Billion 7800N