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Email claims to be from plusnet - is it spam?

FIXED
cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Email claims to be from plusnet - is it spam?

I have just received an email claiming to be from plusnet with the subject
Online support announcement action required.
The email claims to be a security alert.
I think it is spam.
Do plusnet have an email address i can send it to for confirmation?
6 REPLIES 6
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Email claims to be from plusnet - is it spam?

Hi @cjags 

 

Is there a ticket/question # at the top of the email? 

 

Is it by chance ticket 180617822? 

 

Thanks

cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Re: Email claims to be from plusnet - is it spam?

No ticket number anywhere.
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Email claims to be from plusnet - is it spam?

@cjags

 

Could you copy and paste the text into here? 

 

Did it have a "sent from" address? 

 

Thanks 

198kHz
Seasoned Hero
Posts: 5,730
Thanks: 2,773
Fixes: 41
Registered: ‎30-07-2008

Re: Email claims to be from plusnet - is it spam?

There are several threads recently started on various sections of the forum re this scam.

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Email claims to be from plusnet - is it spam?

Fix

@cjags 

 

Could you forward this email to abuse@plus.net for us? 

 

Thanks 

cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Re: Email claims to be from plusnet - is it spam?

Now at home and i can inspect the email properly. Definitely spam but i have forwarded the email as requested.