Early termination
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Early termination
09-01-2015 10:30 AM
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Re: Early termination
09-01-2015 10:38 AM
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Re: Early termination
09-01-2015 10:42 AM
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As there is no 'Cessation charge' shown I assume there's £0 to pay there?
Re: Early termination
09-01-2015 10:49 AM
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The cessation charge is payable if the broadband is cancelled not just migrated away
http://www.plus.net/support/customer_service/billing/cessation_charges.shtml
Re: Early termination
09-01-2015 10:53 AM
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Re: Early termination
09-01-2015 10:56 AM
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Re: Early termination
09-01-2015 1:13 PM
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Re: Early termination
09-01-2015 8:59 PM
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Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Early termination
09-01-2015 9:51 PM
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Re: Early termination
11-01-2015 7:57 PM
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Based on this, I would assume there would be no cessation to move to Sky?
Quote from: MattyC Hi tejalmodi,
You will not pay a cessation charge as long as you seamlessly migrate to Sky. MisterW is quite rightly referring to a thread where this is confirmed by Linn. So whilst I am overseeing this I will guarantee that you won't receive any debt recovery notices.
Our suppliers are changing the provisioning journey and order placement structure soon for all providers. This should hopefully stop the confusion.
Matty
However... it will be interesting to see what happens here as it appears a similar case. http://community.plus.net/forum/index.php/topic,135702.0.html
Am I right in thinking there is NO cessation to move from Plusnet to Sky?
Re: Early termination
12-01-2015 10:16 AM
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Let me know if you encounter any problems.
I have double checked this morning, and anything system related should be fine.
EDIT: By this I meant, you shouldn't incur the cessation charges. Though if you encounter any objection, then let me know.
Re: Early termination
12-01-2015 11:02 AM
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Re: Early termination
12-01-2015 11:20 AM
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There shouldn't be any charges, and our systems should correctly reflect this.
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