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Early termination fee

max3600
Hooked
Posts: 8
Registered: ‎01-12-2017

Early termination fee

Hello,

PlusNet has not made any announcement of the availability of the FTTP service.  Native FTTP has now become available in my area.

Other providers are offering a good deal on the ultrafast service, I’m thinking of leaving PlusNet. I am aware that I would have to pay the early termination fee.

 

Looking at the page at: https://www.plus.net/help/legal/plusnet-price-guide-for-residential-products/

 

Unlimited Fibre Extra     Broadband & Phone @ £11.61.  Do I multiply this by the remaining months left on the contract?

 

Could you please let me know, how much the early termination fee would be?

 

Or could I downgrade my service to basic phone/vdsl or adsl package?

 

Thanks,

 

 

3 REPLIES 3
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 107
Fixes: 60
Registered: ‎02-05-2017

Re: Early termination fee

Hi @max3600, thanks for getting in touch.

 

As my response contains account specific information, I have created a support ticket here for you to view.

 

Let us know if you require any further assistance

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
max3600
Hooked
Posts: 8
Registered: ‎01-12-2017

Re: Early termination fee

Many thanks.

abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 107
Fixes: 60
Registered: ‎02-05-2017

Re: Early termination fee

Just let us know if you need any further help @max3600

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team