Early cancellation
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Early cancellation
Early cancellation
24-08-2021 11:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Please can someone point me in the direction of my early cancellation fee. I can't seem to find an easy way of seeing it without having to ring up.
Re: Early cancellation
24-08-2021 11:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Early cancellation
24-08-2021 12:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Only if you know what the Plusnet cost is that they knock off.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Early cancellation
24-08-2021 12:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Early cancellation
24-08-2021 1:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@dvorak I agree that it is clear for those coming to the end of a 2 year contract;
The early termination charges set out in the tables below apply to any customer who signed up to a broadband or broadband and phone contract before 10th December 2019:
See following table
But for the majority you need to go to this:
For any customer who signed up to a broadband or broadband and phone contract after 9th December 2019, early termination charges are calculated as follows**:
- monthly charge (factoring in any monthly discount to which the customer is entitled);
- deduct VAT at the applicable rate;
- reduce the charge to take account of any costs saved because of leaving early, such as wholesale costs;
- deduct 1% for early receipt of payment;
- multiply this figure by the remaining months of the minimum term. Any part of a month in the remaining minimum term will be charged daily on a pro rata basis;
- add VAT at the applicable rate to the final amount.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Early cancellation