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Early Migration

willowsv
Newbie
Posts: 1
Registered: ‎16-04-2014

Early Migration

‎16-04-2014 4:07 PM

Is it possible to see if a migration has gone though a day early?
One of our lines due to be migrated tommorow has died. The mode has changed from ADSL2+ to G.DMT.
New Details produce a PPP Incorrect Username and Password on our router.
Kind Regards
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Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Early Migration

‎16-04-2014 4:13 PM

Just in case the line can't be identified from the Forum Account can you post a ticket number from the account associated with the line
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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Early Migration

‎16-04-2014 4:34 PM

@willowsv
I can see you called in about 20 minutes ago and we activated the account for you.
Apologies for any confusion but the migration definitely did complete today.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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