ERROR: The account has no invoice in Failed Billing

[#1]

When trying to access some webpages I keep getting the above at this address

http://failed.billing.plus.net/apps/payment/failed

My direct debit payment left my bank account today and my plusnet account simply says payment is pending. 

It's variable when it happens but very frustrating. 

I have been experiencing very intermittent fibre broadband in recent weeks if that is of relevance

Can anyone please

[#2]

https://community.plus.net/t5/Broadband/ERROR-The-account-has-no-invoice-in-Failed-Billing-and/m-p/1...

[#3]

Thank you

So odd, I searched but kept getting nothing or locked out but link you provided worked. I'll try turning it off overnight

[#4]

You're welcome, I'm not sure why 65 minutes works but that is a proven remedy!

[#5]

Hi there.

Are you still seeing this error message?

Sorry for the inconvenience caused.

[#6]

Won't know until home this evening -  but did turn router off for at least 65 min early this morning 

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