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Downgrading from Unlimited Fibre Extra

LauraW
Just browsing
Posts: 1
Registered: ‎16-04-2020

Downgrading from Unlimited Fibre Extra

My husband died 3 weeks ago and I can no longer afford my current contract which is Unlimited Fibre Extra. I'd like to downgrade but can't see on the website how to do this - I only get a £40 a month option when I click on the button to change my package.

1 REPLY 1
tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: Downgrading from Unlimited Fibre Extra

@LauraW Hi there, I am so sorry to hear about your loss. I will ring you shortly to discuss how we can support you. - Noor Smiley

 Noor
 Plusnet Help Team