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Double charged

phaethe2nd
Newbie
Posts: 6
Registered: ‎09-02-2020

Double charged

Hi,

 

I've accidentally gone over my 14 days and accept that there are additional charges however these charges appear to ge doubled.,I get paid at midnight and would like to pay my bill immediately after but not with incorrect charges applied. Will I need to wait until the morning to phone up and fix this? Thanks

1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,576
Thanks: 6,082
Fixes: 1,016
Registered: ‎21-04-2017

Re: Double charged

Thanks for your post @phaethe2nd 

Apologies for the delayed response, I've had a look into this for you and I can see you've since called us and we've got this sorted out for you. Sorry for the inconvenience. Let us know if there's anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team