Don't need home phone, do I need to cancel separately?

[#1]

Hi.. it seems crazy I'm even having to ask this question - but having upgraded to full fibre and not needing a landline, do I have to cancel the home phone separately? If so with Plusnet or with OpenReach?

[#2]

@Heather11 If you are on Full Fibre, your phone service is automatically cancelled - there is no voice capability with this product.

[#3]

@Heather11  Do you still have a working phone line? If it was supplied by Plusnet it will have been cancelled by the Full Fibre upgrade. When did the upgrade happen, the phone might work for a short time afterwards and may continue to have dial tone but I think you will find that no calls can be made.

[#4]

@Heather11  as @jab1 says there's no phone service with Full fibre

but having upgraded to full fibre 

When you upgraded you will have seen an extract from the T & C's

Broadband without a landline

• Your home phone will be disconnected and will no longer work.
• You will lose your home phone number and will not be able to get it back. You'll have to get a brand new number if you decide you need a home phone in the future.
• You won't be able to make or receive calls, including to emergency services.
• Healthcare alarms, medical pendants, security systems and any other services which are connected to your home phone will no longer work.

[#5]

@MisterW Is bullet point #2 actually correct? My understanding is that it is quarantined for 30 days to allow transfer to a VoIP provider, if required.

[#6]

@jab1 you are absolutely correct! However I've quoted verbatim what the ordering process says. 

A family member recently went through a recontract on FF and that's exactly what was shown in the ordering proceas.

TBH it caused serious confusion in his case because he already had ported the phone to voip and was concerned that the recontract was going to trash his voip service!! It didn't...

[#7]

I would suggest that Plusnet amend that totally inaccurate statement, but  I would be wasting my time, so I won't bother.

[#8]

You and me both!

[#9]

Hi all, thanks for your comments. As you (mostly) say there's no phone line included in full fibre. And indeed my phone line does now just burble uselessly. What I really wanted to know was: do I have to go to the bother of physically getting in touch with BT/Open Reach and ending the (separate) contract for a phone line with them? And if I don't  will they continue billing me for a (non-existent) phone line. Or am I just being unnecessarily suspicious?

[#10]

@Heather11  Do you mean you pay Plusnet for your broadband and BT for your phone? I would have thought you moving to FTTP would have BT send you a ‘sorry you’re leaving us’ message?