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Does the contract for BB and phone start and finish together?

Cagney1994
Rising Star
Posts: 308
Thanks: 5
Fixes: 2
Registered: 28-07-2013

Does the contract for BB and phone start and finish together?

My contract runs out on 6.7.16. Now I'm not sure if that's for BB alone or phone as well. I paid upfront for line rental and that's supposed to end on 31.7.16. If for some reason I was to leave PN before 6.7.16, how would I stand with the line rental saver? Would I get the month's refund? Thanks.
3 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,376
Thanks: 585
Fixes: 53
Registered: 21-09-2009

Re: Does the contract for BB and phone start and finish together?

Plusnet refuse to repay any Line Rental Saver if you leave.

Gel
Pro
Posts: 1,403
Thanks: 136
Fixes: 10
Registered: 02-08-2007

Re: Does the contract for BB and phone start and finish together?

Plusnet Help Team
Plusnet Help Team
Posts: 4,063
Thanks: 772
Fixes: 168
Registered: 25-03-2015

Re: Does the contract for BB and phone start and finish together?

As per the previous response(s) just to give confirmation from staff.

 

Line rental saver is non-refundable, unless cancelled within 14 days after ordering it.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team