Hello. I have a contract that includes Fibre Extra, Line Rental and currently a Unlimited Call Plan. My Bill shows Line is about £10, Fibre Extra is about £22 and Unlimited Call Plan is about £9.50. I am a bit pushed to afford £42-ish a month, and realised that I could do without the call plan (since I don't make many calls). If I use the online option to remove the Call Plan, the confirmation Direct Debit screen says that my new monthly charge would be £43.50 a month. I backed out at that point. Is that really correct? Can I not remove the Call Plan only (about £9.50) to achieve a monthly total of around £32? Thanks.
Fixed! Go to the fix.
The change products page reports the full prices for the products chosen - it does not include any minimum term discounts you enjoy currently. They will remain unchanged.
You state that you do not make many calls. Landline calls outside of a call plan are quite expensive. The call set up charge is over 24p and the call duration charge is over 15p/m (for 01, 02 and 03 numbers) rounded up to the next minute, the total rounded up to the next 1p.
So a 45 second call will cost 39.75p which when billed will be 40p, a 65 second call being 56p. Calls to mobiles will be even more.
Consequently it does not take many calls to exceed the cost of a call plan.
If you can restrict when you call, then maybe evenings and weekends might work for you, which is just over £5pcm. If you only ever call mobile numbers, then for £3 you can add mobile call minutes to the line only service.