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Do I need to leave plusnet to get the best deal ?

cottbiss14
Newbie
Posts: 6
Registered: 23-02-2015

Do I need to leave plusnet to get the best deal ?

My first year with my Plusnet contract is nearly up and the service has been really excellent, my broadband speed has always been 15mb+ and the phone line is working fine as usual no technical issues.
I want to stay with Plusnet but but I've only been offered line rental saver, so I save around £20 and everything else will go up to standard price.
Does this mean I have no choice but to go elsewhere to get the best deal ? I've been with AOL Talk Talk and BT before and the internet speeds were really poor. I have no use for all these offers other companies are throwing out like pre paid credit cards, amazon tv sticks, love2shop... I just want proper 15mb+ ADSL and a working phone line.
Thanks, Ken.
2 REPLIES
Moderator
Moderator
Posts: 18,074
Thanks: 2,616
Fixes: 192
Registered: 06-04-2007

Re: Do I need to leave plusnet to get the best deal ?

Have you tried ringing Customer Options on 0800 013 2632 - select option 1 then 2 (If you are thinking of leaving us).
They are in the position of offering the best deals.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

cottbiss14
Newbie
Posts: 6
Registered: 23-02-2015

Re: Do I need to leave plusnet to get the best deal ?

Okay I'll probably try that tomorrow thanks.