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Disgraceful service.

allyswa
Hooked
Posts: 9
Registered: ‎18-04-2020

Disgraceful service.

I've just cancelled my sky sport on Now Tv. I logged in and it took me 3 or 4 clicks. Your service is deliberately impossible. You are defrauding us out of our money as you are not providing a service. Shame on you.  

2 REPLIES 2
Baldrick1
Seasoned Hero
Posts: 6,527
Thanks: 2,941
Fixes: 192
Registered: ‎30-06-2016

Re: Disgraceful service.

@allyswa 

If you read the coronavirus update highlighted in yellow at the top of this board etc you will find a link to a form that you can use to suspend the service. This should give you time to cancel your service.

WillF
Plusnet Help Team
Plusnet Help Team
Posts: 219
Thanks: 52
Fixes: 21
Registered: ‎31-03-2020

Re: Disgraceful service.

Hi @allyswa, As @Baldrick1 mentions, the online form for pausing the BT Sports is here: https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050... .

 

If you are wanting to cancel BT Sports, drop me a confirmation PM and I can sort this for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Will
 Plusnet Help Team