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Discount not applied

FIXED
Newbie
Posts: 3
Registered: 2 weeks ago

Discount not applied

Where has my discount gone? started a new contract last November with the discount shown on my December bill, however after receiving my January bill the discount has gone?

3 REPLIES 3
Newbie
Posts: 3
Registered: 2 weeks ago

Re: Discount not applied

Any help?

Plusnet Help Team
Plusnet Help Team
Posts: 12
Thanks: 3
Fixes: 2
Registered: ‎01-12-2020

Re: Discount not applied

Fix

Hi, there.

 

Thank you for getting in touch. I apologise for the issues you've experienced and any inconvenience caused. I've looked into this for you and I've sent an update via the account. You can read that here. All the best, Ela

 Ela
 Plusnet Help Team
Newbie
Posts: 3
Registered: 2 weeks ago

Re: Discount not applied

Thank you Ela.