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Discount not applied

alext05
Grafter
Posts: 162
Registered: 16-12-2013

Discount not applied

Received my DD payment notice today and noticed that the discount wasn't applied. Would be good if Plusnet staff picked this up and amended the payment or issued a refund. Thanks.
2 REPLIES
alext05
Grafter
Posts: 162
Registered: 16-12-2013

Re: Discount not applied

Okay, I've raised a question now via their Support centre.
Have only been with Plusnet for two months but already had to deal with some dodgy issues. You can feel real sloppiness oozing in the way they do things. And let’s not mention call waiting times. Really, not what I was expecting at all. Disappointed.
ScottStorey
Aspiring Pro
Posts: 371
Thanks: 66
Fixes: 1
Registered: 21-02-2013

Re: Discount not applied

I'll pick this up in the morning for you and get it sorted.