Discount not applied any more
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Discount not applied any more
13-09-2022 4:55 PM
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I have just looked at my latest bill, and the discount I used to have of ~£12 isn't on there. There is still 7 months left on the contract. Can anyone help?
Re: Discount not applied any more
17-09-2022 1:53 PM
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Hiya @h_f,
We’re quite chocka right now, so it’s taking a little longer than I’d usually like to get back to customers and I'm sorry about that.
I would really like to look into this for you and I really appreciate you bringing this to my attention.
Can you PM me your username? You may have to create a few posts to be allowed to PM us first.
Re: Discount not applied any more
17-09-2022 3:03 PM
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Thank you! I will PM you
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