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Discount created then cancelled?

Sadie
Grafter
Posts: 64
Registered: ‎13-12-2011

Discount created then cancelled?

Hi, could a PN adviser please look into this for me.
Question 93033134 Offer details 14th October
Service Notice 208453306 Discount created 14th October
Service Notice 208605078 Discount cancelled 15th October
Thank you
2 REPLIES 2
Acassim
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,075
Registered: ‎11-06-2007

Re: Discount created then cancelled?

Hi Sadie,
Sorry about the confusion regarding the discounts applied to your account. It seems that the agent removed some older/incorrect discounts ahead of applying the new offer so there should be nothing to worry about here.
Apologies for the miscommunication, all seem to be present and correct for your offer.
Sadie
Grafter
Posts: 64
Registered: ‎13-12-2011

Re: Discount created then cancelled?

Thank you Adam - your help is much appreciated  Smiley