Direct debit has not been reduced to show paid-up-front line rental.

janandharry · ‎11-09-2017

Thats about it.

If it's sorted out, I can forgive that.

BUT

I can't believe how unbelievably time-intensive it is to communicate with this company. I see it as total disrespect not to have an email address I can reply to, or a single click to leave us a message button.

In my mind "does you prod " has changed to "make me embarrassed".

Gandalf · ‎21-04-2017

Sorry about the wait times, it's something we're working on.

With regards to your account billing, from what I can see your line rental saver is correctly applied and your latest invoice doesn't show a line rental figure. You can view your transactions here: https://www.plus.net/my.html?action=view_transactions&s=0

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet

Direct debit has not been reduced to show paid-up-front line rental.

Direct debit has not been reduced to show paid-up-front line rental.

Re: Direct debit has not been reduced to show paid-up-front line rental.