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Direct debit has not been reduced to show paid-up-front line rental.

janandharry
Newbie
Posts: 1
Registered: 11-09-2017

Direct debit has not been reduced to show paid-up-front line rental.

Thats about it.

If it's sorted out, I can forgive that.

BUT

I can't believe how unbelievably time-intensive it is to communicate with this company. I see it as total disrespect not to have an email address I can reply to, or a single click to leave us a message button. 

In my mind "does you prod " has changed to "make me embarrassed".

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 8,916
Thanks: 2,801
Fixes: 441
Registered: 21-04-2017

Re: Direct debit has not been reduced to show paid-up-front line rental.

Sorry about the wait times, it's something we're working on.

 

With regards to your account billing, from what I can see your line rental saver is correctly applied and your latest invoice doesn't show a line rental figure. You can view your transactions here: https://www.plus.net/my.html?action=view_transactions&s=0

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team