Direct Debit
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- Re: Direct Debit
Direct Debit
03-10-2018 8:10 PM
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I am unable to set-up a direct Debit online and neither can the customer service team, I've tried again today and just noticed I've been charged a late fee!!!
Are you serious!!?
I've been on hold for ages now and giving up. Pls can someone reply and advise how a direct debit can be set-up as I consider this to be basic account management in this day and age!! The payment options just say none and the change payment method button is greyed out
NOT HAPPY
Re: Direct Debit
04-10-2018 12:01 PM
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Sorry to hear that.
As it's working our side, mind sending me a PM with a screenshot(Or post it up here removing any sensitive information) showing the "change payment method" button as greyed out?
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