Direct Debit payments
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Direct Debit payments
08-09-2017 2:20 AM
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I joined Plusnet a couple of months ago, and have never received a Direct Debit authorisation from Plusnet. The predictable result is that when the time comes to pay my bill, Plusnet's attempt to get the money from my bank fails.
I have spoken to a staff member, after waiting 25 minutes, but nothing has changed.
There does not seem to be a way to send an email to Plusnet explaining all this (?).
I am not prepared to give up a further 25 minutes of my time trying to get some sense into Plusnet.
Any suggestions?
Re: Direct Debit payments
08-09-2017 10:02 AM
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Re: Direct Debit payments
11-09-2017 5:28 PM
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