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Direct Debit Date

Posts: 1
Registered: ‎29-11-2011

Direct Debit Date

Maybe I am missing the point but when you sign up for a service you are given a monthly amount, you set up your direct debit and as with every other company that i have direct debits with you would expect that the date your payment goes out remains the same, (ie one payment each calendar month), however each month my direct debit seems to go two days earlier something which is causing me no end of problems, last month it was the 3rd, this month the 1st so i am not actually getting a full month for the monthly amount!!!!
Posts: 9,786
Registered: ‎16-06-2010

Re: Direct Debit Date

Hi Nellie75,
I've sent you a ticket describing how the billing process work. I hope this clarifies this for you.
Jojo Smiley