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Delete billing details

Marius2020
Hooked
Posts: 7
Registered: ‎05-08-2020

Delete billing details

Hello. I'd like to know how to delete all my bank account and debit card details I used to pay with before moving my number to another provider. Thank you.
3 REPLIES 3
Marius2020
Hooked
Posts: 7
Registered: ‎05-08-2020

Re: How to raise a support ticket with Plusnet

[-Censored-] provider wish I never found them [-Censored-] [-Censored-] They are using my card details without my permission

Moderator's note by Mike (Mav): All caps title/text edited as per Forum rules.
Thrall
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: Delete billing details

It may be worth leaving your payment details active as that’s how you’ll get any owed refund back to you or similarly how you’ll pay for your final bill if you owe any money. 

Also if you’ve got a mobile sim then cancelling your direct debit before your final bill generates can put a marker on your credit report. 

Mav
Moderator
Moderator
Posts: 22,392
Thanks: 4,736
Fixes: 515
Registered: ‎06-04-2007

Re: Delete billing details

Moderator's note(s):

Threads merged.

Forum Moderator and Customer
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