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Delayed switch

Posts: 7
Registered: ‎04-06-2013

Delayed switch

I'm moving to BT ( for fttp ) and my activation date was originally 22/9. 

BT informed Plusnet and I received an email from Plusnet confirming my leaving date. BT have now put the date back to 29/9

Do I have to contact Plusnet to inform them or will I automatically stay until BT eventually make the move?

I don't want to be left without broadband for a week.