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Delay in getting my refund

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Plusnet Help Team
Plusnet Help Team
Posts: 17,520
Thanks: 5,448
Fixes: 921
Registered: ‎21-04-2017

Re: Delay in getting my refund

Let us know how it goes.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Grafter
Posts: 39
Registered: ‎09-05-2017

Re: Delay in getting my refund

Hi, its nearly been a week and im still waiting to see any update on the whereabouts of my refund..

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Plusnet Help Team
Plusnet Help Team
Posts: 43
Thanks: 9
Fixes: 1
Registered: ‎25-04-2017

Re: Delay in getting my refund

Hi @rkaur

 

I have checked your account and the billing team are still investigating the issue. They will update the account once this has been resolved. Please accept our apologies for any inconvenience caused and do not hesitate to get back in touch if we can be of further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 Sophia A
 Plusnet Help Team