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Delay in getting my refund

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Delay in getting my refund

‎12-12-2018 9:12 PM

Let us know how it goes.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 16 of 18
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rkaur
Grafter
Posts: 43
Registered: ‎09-05-2017

Re: Delay in getting my refund

‎18-12-2018 11:11 AM

Hi, its nearly been a week and im still waiting to see any update on the whereabouts of my refund..

Message 17 of 18
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Saltariva
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 43
Fixes: 1
Registered: ‎25-04-2017

Re: Delay in getting my refund

‎18-12-2018 12:44 PM

Hi @rkaur

 

I have checked your account and the billing team are still investigating the issue. They will update the account once this has been resolved. Please accept our apologies for any inconvenience caused and do not hesitate to get back in touch if we can be of further assistance.

Message 18 of 18
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