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Deed Poll Name Change

FIXED
RozalynRhyfelwr
Newbie
Posts: 2
Registered: 19-05-2016

Deed Poll Name Change

I've recently changed my middle and surname via Deed Poll, and would like this to be updated on my account. I spoke to somebody through live chat yesterday and was given an e-mail address to send a photo of the Deed Poll document to, however my details still haven't been updated. Could it just be that the e-mail hasn't been seen yet?

 

Thank you.

4 REPLIES
Superuser
Superuser
Posts: 1,873
Thanks: 462
Fixes: 6
Registered: 05-11-2008

Re: Deed Poll Name Change

Hi there , welcome to the forum Smiley

Yes, it's likely waiting to be changed , if you only emailed the documentation yesterday. 

Mike
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Deed Poll Name Change

Fix

Hi there, I've created a support ticket on your account that you should be able to attach this to: https://www.plus.net/wizard/?p=view_question&id=152727763

Let us know when you've done so and we'll get this picked up asap.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
RozalynRhyfelwr
Newbie
Posts: 2
Registered: 19-05-2016

Re: Deed Poll Name Change

Thank you both for your replies.

 

I've attached the document to the support ticket.

Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Deed Poll Name Change

I believe it's now updated on your account.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff