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December payment???
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December payment???
01-12-2010 7:15 PM
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Hi I have recieved an email to tell me about my december direct debit, but it is saying £39.99 when it should be £19.99.
This may be because I have just paid my november month late, but could you please sort it before a £39.99 payment goes out or I will be getting more bank charges this month. I paid the outstanding £19.99 on tuesday morning.
This may be because I have just paid my november month late, but could you please sort it before a £39.99 payment goes out or I will be getting more bank charges this month. I paid the outstanding £19.99 on tuesday morning.
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Re: December payment???
01-12-2010 11:25 PM
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If you incur bank charges as a result of erroneous billing by Plusnet you will be able to reclaim them from Plusnet.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: December payment???
02-12-2010 1:23 PM
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Hi littlerick,
It seems that the £39.99 is correct. You can view your invoice here for the details.
Jojo
It seems that the £39.99 is correct. You can view your invoice here for the details.
Jojo
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