I've now moved providers and have an outstanding Plusnet bill to settle. I cancelled my direct debit thinking I didn't owe anything. Anyway, I want to settle my bill by debit card payment, but can't find how to do this online. Which is unusual, I can't pay over the phone because I;m very hard of hearing and so can't hear. I also don't have a cheque book to send a cheque. Does anyone have a link to pay by card online? Thanks.
Try that link and see if you can see it, try deleting it, but I would wait until the payment has cleared. If you can't delete it, then you might have to ring in or use chat, but the account will get deleted in due course in any event.
I'm glad to hear that everything has been resolved now. If you need any assistance with anything else just get in touch & we'll be more than happy to help
