cancel
Showing results for 
Search instead for 
Did you mean: 

Dad passed away and need to change account details to Mum?

codswallop
Newbie
Posts: 4
Registered: ‎03-09-2014

Dad passed away and need to change account details to Mum?

Hi, as above, my Dad recently passed away and I need to get the Plusnet account switched into My Mums name (but keep existing contract etc in place).  I'd also like to put my name down as an authorised user, so I can manage this for my Mum.  How do I go about this - can I change it all online as we have access to the plusnet account via my Dad's login, or is it more difficult than this (i.e. you need to see death certificate etc)?
Thanks.
3 REPLIES
DanHodby
Grafter
Posts: 248
Registered: ‎23-10-2013

Re: Dad passed away and need to change account details to Mum?

Hi codswallop,
I'm sorry to hear about this, would you like to PM me some details and I'll contact you.
Dan
codswallop
Newbie
Posts: 4
Registered: ‎03-09-2014

Re: Dad passed away and need to change account details to Mum?

Thanks Dan - PM sent.
petecov44
Grafter
Posts: 576
Registered: ‎29-05-2014

Re: Dad passed away and need to change account details to Mum?

Sorry for your loss friend.