Dabs voucher incentive...
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Re: Dabs voucher incentive...
30-12-2010 10:21 AM
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Thanks
Re: Dabs voucher incentive...
30-12-2010 12:42 PM
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Raise another ticket (if you haven't done already) and I'll nudge our marketing folk and see if they can get some vouchers out to you anyway.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Dabs voucher incentive...
30-12-2010 4:26 PM
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Thanks for your reply. As you advised I have raised a ticket (ticket #38394277). However, I first raised this on 16 November (see ticket #37114352) so I am not sure why this was not included in the 6 December extract.
Thanks for your help.
Re: Dabs voucher incentive...
30-12-2010 4:39 PM
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I've passed that ticket over to the correct team now.
Jojo
Re: Dabs voucher incentive...
30-12-2010 5:15 PM
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Re: Dabs voucher incentive...
31-12-2010 11:28 AM
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Re: Dabs voucher incentive...
31-12-2010 12:35 PM
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Further to ticket #38394277, could someone confirm that both myself and my referrer will be receiving the M&S vouchers.
Thanks
Re: Dabs voucher incentive...
31-12-2010 1:06 PM
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Re: Dabs voucher incentive...
03-01-2011 1:33 AM
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Quote from: _Adam_Walker_ webwisehost and wrgardner I'm just wondering if you received your vouchers? Hope you've all had a good festive break.
Adam.
Hi Adam,
Mine arrived on the 31st - thx for sending them. I don't know about my father's for now, as he is away on holiday until January 16th, and they hadn't arrived by the time he left.
Re: Dabs voucher incentive...
04-01-2011 1:37 PM
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Re: Dabs voucher incentive...
05-01-2011 2:23 PM
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Re: Dabs voucher incentive...
05-01-2011 4:20 PM
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Adam isn't in today but I've asked the voucher redemption team to look into it.
Jojo
Re: Dabs voucher incentive...
06-01-2011 9:34 AM
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Re: Dabs voucher incentive...
10-01-2011 12:51 PM
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To clarify...
Those who took advantage of the recent M&S offer should all have received an email by now. We sent this on or around the 6th December and it was sent to both the referrer and the referred customer.
In this email both parties are asked to raise a ticket using a custom URL to make sure it gets sent to the correct place. If you took advantage of the offer, and have not yet raised a ticket against your account, then please have a look for the email and follow the instructions contained in it. If you don't do this, you won't get your vouchers.
Have no idea what raising a ticket is, does this mean my referrer and I won't get our vouchers ? We were told they had been sent out on 20th Dec. Seems like a lot of unnecessary trouble to me.
Re: Dabs voucher incentive...
10-01-2011 1:13 PM
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Quote Have no idea what raising a ticket is, does this mean my referrer and I won't get our vouchers ? We were told they had been sent out on 20th Dec. Seems like a lot of unnecessary trouble to me.
This does not mean that you and your referrer won't get vouchers .
Re raising a ticket this means raising a support query through our website. The best advice I can offer is to refer you to the e-mail you've mentioned and follow the link, login when prompted and you will be presented with a window to type out and send a query through to us.
Let me know if you have any issues doing this.
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