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DSAR form request

Posts: 1
Registered: ‎10-12-2018

DSAR form request



I would like to request my telephone records for my account (username [Removed]). Having spoken to an advisor regarding a cancellation fee I was led to believe would be waived, I was advised to request this in order to track down this conversation.


Many thanks,




Moderator's note by Adie (Dvorak) removed username from public forum. staff still have visibility. 

Seasoned Hero
Posts: 6,173
Thanks: 2,721
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Registered: ‎30-06-2016

Re: DSAR form request

It appears that no lessons have been learnt from this topic

Hopefully a Plusnet staffer will hot foot it along and sort this for you.

Posts: 25,029
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Registered: ‎11-01-2008

Re: DSAR form request

Moderators Note

This topic has been moved from Broadband to My Account / Billing 



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Plusnet Help Team
Plusnet Help Team
Posts: 1,251
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Registered: ‎26-03-2018

Re: DSAR form request

Hi @loulou606,

I'm sorry to hear that there has been confusion surrounding this issue. I have raised a ticket on your account regarding this, which can be viewed here.

Regarding your username, we would ask that you please remove this from your original post as this is considered to be sensitive information.

I hope this helps, but if you have any further queries that you'd like to raise with us then please don't hesitate to get back in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team