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D/D wrong amount again

Posts: 1
Thanks: 1
Registered: ‎27-06-2018

D/D wrong amount again

For the third month in a row Plusnet are asking for £11.99 too much for my direct debit. Twice I have rung and been given a refund and told it will be correct. Surely somebody can get it right

Plusnet Help Team
Plusnet Help Team
Posts: 69
Thanks: 9
Fixes: 2
Registered: ‎18-06-2018

Re: D/D wrong amount again

Hi, thank you for getting in contact. Sorry for the issue that you have been having with your bills. Since this is related to specific account information I have opened up a ticket on your account to look into the issue. This can be found here



If this post resolved your issue please click the 'This fixed my problem' button
 Lee Y
 Plusnet Help Team